Return & Refund Policy
At Faithclogs, we take pride in the quality and craftsmanship of our snow boots. Please review your order carefully before making a purchase.
Non-Returnable Items:
-
Custom orders or personalized products
-
Orders where no product defect exists
Refunds:
-
Refunds are only available for items that are damaged, defective, or incorrect upon arrival.
-
To request a refund, please contact our customer service team within 7 days of receiving your order at damlehareesh@gmail.com, including photos of the issue.
Important:
We do not accept returns or issue refunds for reasons unrelated to product defects. By placing an order with Faithclogs, you acknowledge and agree to this policy.
Thank you for understanding and choosing Faithclogs.